QBE launches direct-to-consumer home insurance package in Macau, including pets


  • Home Plus Protection Package (HPPP) can be purchased online by homeowners, renters or landlords using QBE’s new online platform.
  • Uniquely, pet owners will be pleased to know that their furry friends are also covered under the HPPP.
  • The launch is part of QBE Asia’s drive to deliver customer-focused products and a user-friendly digital experience; Expanding the company’s insurance offerings Macau By meeting the local market’s demand for home insurance to enhance protection.

Macau And Hong Kong, January 15, 2024 /PRNewswire/ — QBE today announced its latest digital home insurance offering in Macau – the Home Plus Protection Package (“HPPP”) which provides a comprehensive solution for tenants/owners (self-occupied) and landlords (rental). Building on its commercial insurance capabilities in providing reliable insurance solutions, QBE is revamping its personalized product offerings in Macau Through the company’s designated electronic platform.


Online product platform

Consumers can go to the product’s online platform starting today, and by providing simple information in a few steps, they can purchase a Home Plus Protection Package and have the policy emailed to them.

According to to Data from Macau Fire Services Office, Total number of fire incidents in Macau For 2023 it reached 836, which represents a 2.45% increase over 2022. For both landlords/tenants and landlords, purchasing a home content insurance product with comprehensive cover is particularly reassuring and important to ensure their homes are protected when the unexpected happens. HPPP takes into account the needs of consumers from all aspects, for example:

  • For pet lovers, and unique to HPPP, QBE provides cover for the costs of temporary accommodation for pets if the building becomes unfit for its intended purpose as well as the accidental death or theft of pets.
  • Catering to major risks such as burglaries, fires, hurricanes and personal liabilities, as well as losses that occur in daily life, such as spoilage of frozen foods, as well as replacement of keys and locks.
  • In addition to protecting the contents of the house, the personal effects of the home helpers are also protected.
  • Providing food for additional cover for temporary accommodation due to an accident.

Li Yu, CEO North Asia and Head of Asia Distribution
Li Yu, CEO North Asia and Head of Asia Distribution

Paul Lee, General Manager of QBE Macau
Paul Lee, General Manager of QBE Macau

Paul LeeGeneral Manager of QBE Macau, “We are excited to introduce the Home Plus Protection package, designed to help consumers in Macau comprehensively protect their property, contents and personal liabilities in a worry-free way,” he said. “In particular, we believe landlords will welcome this new product as it offers potentially higher liability protection.” When it comes to protecting their rental properties from unexpected incidents.

Today’s launch is part of QBE Asia’s drive to deliver customer-centric products and a user-friendly digital experience. The new electronic platform for Macau Consumers will be able to manage their policies and claims in one place, which includes QBE Asia’s award-winning, customer-focused digital claims platform.

Li Yu, CEO North Asia Head of Distribution in Asia, He added: “We continue to enhance our digital distribution initiatives in Asia And enhance customer experience North Asia. The new product and online platform for Macau It provides protection and comfort to consumers here and reflects our commitment to this market. Homes are one of the most valuable assets for many, and we want to help our customers achieve peace of mind when it comes to protecting the things that matter most to them.”

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About QBE Macau

QBE opened Macau Branch in July 1985and build its business to become one of Macau Major general insurance companies. The QBE Macau team is well supported by an established network of committed brokers including several brokers Macau Leading producers, it has built its reputation by developing strong professional associations with agents and brokers, as well as long-term partnerships with China Construction Bank (CCB) and HSBC.

QBE Macau provides a wide range of insurance products to individual, business and corporate clients: from car, home and travel insurance to tailored business packages and specialist coverage. To learn more about QBE Macau, please visit https://www.qbe.com/mo

About QBE Hong Kong

QBE Hong Kong is part of the QBE Insurance Group and serves… Hong Kong For more than a century. Today, QBE’s Hong Kong operations include QBE Hongkong & Shanghai Insurance Limited, QBE General Insurance (Hong KongLtd., QBE Mortgage Insurance Company (Asia) Limited. As a leading general insurer, QBE Hong Kong provides a comprehensive range of non-life insurance solutions for both business and individual clients. QBE Hong Kong operates through an extensive network of professional insurance agents and brokers.

To learn more about QBE Hong Kong, please visit www.qbe.com/hk

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