Annie |
Updated: 15 January 2024 at 15:40 Est
Business Wire India
Mumbai (Maharashtra) (India), January 15: Kotak General Insurance, one of the leading insurance solutions companies in India, is proud to highlight its enhancement of emergency roadside assistance services in its car insurance plans. Kotak General Insurance aims to redefine and elevate customer experience, by providing superior and hassle-free emergency assistance to policyholders.
This often results in delays, frustration and additional expenses in emergency situations on the road, which can be stressful and inconvenient for car owners. Kotak General Insurance has revamped its emergency services to provide comprehensive support to policyholders across India recognizing the need for quick and reliable assistance during such situations.
Key features of enhanced roadside assistance:
* 24/7 Helpline: Kotak General Insurance understands that emergencies can happen at any time. Therefore, a dedicated 24/7 helpline has been set up for policyholders to seek immediate assistance. Trained professionals will be available around the clock to answer inquiries and provide guidance and dispatch assistance as needed.
* On-Site Repairs: Kotak General Insurance now offers on-site repair services to policyholders in case of a breakdown. Skilled technicians will be sent to the fault site to evaluate and repair the problem whenever possible. By allowing them to resume their journey without any unnecessary delay, this feature saves time and effort for policyholders.
* Towing Assistance: Kotak General Insurance provides towing assistance to move the vehicle to the nearest cashless net garage, if the vehicle cannot be repaired on site. This service ensures that the policyholder’s vehicle reaches a reliable repair facility, reducing the risk of further damage and ensuring professional attention to the problem.
* Fuel economy assistance: Running out of fuel can be a frustrating experience. Kotak General Insurance is offering fuel assistance to policyholders to address this issue. If the vehicle runs out of fuel, a representative will be sent to deliver a specific amount of fuel, to enable the policyholder to reach the nearest gas station.
* Battery starting: A dead battery may cause the ride to stop suddenly. Kotak General Insurance provides battery starting services to policyholders. Trained technicians equipped with the necessary tools will arrive at the site and operate the vehicle.
* Flat tire assistance: If the policyholder is not equipped with the necessary tools or has no tire changing experience, dealing with a flat tire can be a difficult task. Kotak General Insurance offers flat tire assistance. Trained professionals will arrive at the scene of the accident and replace the flat tire with the spare tire, ensuring that the policyholder can continue their journey safely.
For more information about our auto insurance portfolio and coverage options, please visit Kotak General Insurance.
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